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F.A.Q

Frequently Asked Questions

Please read our F.A.Q before sending us a message. For Custom Designs, send us a email or message us on Whatsapp.

Do you do Custom Designs? If so, how to start?

Yes, we offer custom orders, please send us a message to our Whatsapp or send us an email to get a quote on your project. We will get back to you within couple hours.

Do you print and deliver labels?

Unfortunately, No. We don’t print or deliver label, we only do designing and sell pre-design templates.

How do i print round labels?

Round labels fit any round label sticker template of various sizes when you scale proportionately.

Some of the sticker templates available are:

AVERY.COM LABELS
In-store Avery labels:
2″ round: product 22807 or 22877
2.5″ round: product 22830 or 22856
Online Avery labels:
1″ 94500
1.25″ 94505
1.5″ 94506
2″ Presta™ 94501
2.5” Presta™ 94502
2.75” Presta™ 94512
3” Presta™ 94513

ONLINELABELS.COM:
Product OL1025 – 1″ Circle Labels
Product OL3012 – 1.25″ Circle Labels
Product OL2088 – 1.5″ Circle Labels
Product OL2682 – 2″ Circle Labels
Product OL2683 – 2.5″ Circle Labels
Product OL224 – 2.75″ Circle Labels
Product OL2279 – 3″ Circle Labels
plus many more…

How do i print with Avery.com labels

First, download the label as a PNG file with the bleed from Canva. Then go to this Avery link:

https://www.avery.com/templates

Type in the Avery template number.
Click the “Upload a Complete Design” button
Drag the PNG file to the template. You will notice some of it is going outside the die line for the bleed. That’s fine.
Click “Apply This Design”
You get to a page where you can delete some of the labels if you don’t want to print a whole page.
Click “Preview and Print”
Click “Print Yourself”
Click “Print Now” You don’t have to save.
Then download the PDF.
Make sure to print the PDF at actual size.

See this tutorial video from Avery Labels:
See How to Print Avery Products with Avery Design & Print Online

https://youtu.be/0xbgUEb7CfM

How do i print with OnlineLabels.com labels

Onlinelabels.com offers several template file formats like PDF, DOC, and OTT, but the most convenient is their “Maestro Label Designer”.

1. Download a PNG file from Canva with the “show print bleed” box checked from the file menu
2. In the Maestro Label Designer program, upload that PNG file as an image. On the left-hand side, there is an image box where you click “upload new image”.
3. Go to FILE – EXPORT – FULL SHEET. You will then have a PDF file that will line up with your labels.

https://maestro.onlinelabels.com/designer/maestro.aspx#

PAYMENT INFORMATION

Which Payment Methods Are Accepted?

We accept payments globally through Paypal, who provides buyer and seller protection. You can pay using Visa, Mastercard or Paypal.

Already Paid, haven’t got the template yet?

Upon completing your payment, you’ll promptly receive access to your downloads. Expect both a direct download link and an email containing a download link. Alternatively, you can log in to your account to access your downloads directly.

ORDERS

I didn’t receive my files?

Following your payment, a direct download link will be promptly available to you. Additionally, the download link will be sent to the email address provided during checkout. Kindly ensure to review your spam folder if our email doesn’t appear in your inbox. Should you encounter any challenges receiving our files, please reach out to us, and we’ll promptly provide assistance.

Can i cancel my order after purchase?

Unfortunately, once you’ve received your download link, we can’t offer returns or changes to your order unless the file is damaged or you haven’t received your purchase. Please contact us if you have any issues with downloading or accessing the files.

I didn’t receive my files?

Following your payment, a direct download link will be promptly available to you. Additionally, the download link will be sent to the email address provided during checkout. Kindly ensure to review your spam folder if our email doesn’t appear in your inbox. Should you encounter any challenges receiving our files, please reach out to us, and we’ll promptly provide assistance.

Does my order expire? How long will I have access to it?

No expiration date. You can download your order files as many times as you need and whenever you need.

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About us

Address: No 4 Batakeththara Rd, Suwarapola, Piliyandala, Colombo.

Email: hello@mockupsbykevin.com

Phone: +94 0771316223

Our services

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